Policies and practical information
Refund and cancellation policy
This policy explains how consultation fees are paid and when they are refunded.
Last updated · 10 October 2026
Fees and payment
The fee is ₹750 for a new consultation and ₹500 for a follow-up. Each is a 30-minute online appointment. The fee is paid in advance, when you confirm your appointment time, through a secure payment provider. Card details are handled by the payment provider and are not stored by this website.
Cancelling 24 hours or more before your appointment
If you cancel at least 24 hours before the appointment start time, you receive a full refund. Cancel using the link in your booking confirmation email, or email consult@poojahazare.com. To change your appointment time, cancel at least 24 hours before and book a new time.
Cancelling less than 24 hours before, or missing the appointment
If you cancel less than 24 hours before the appointment start time, or do not join the appointment, the fee is not refunded.
If the appointment cannot go ahead from our side
If Dr. Hazare has to cancel, or the consultation cannot take place because of a technical problem on our side, you can choose either a full refund or a new appointment time at no extra cost.
How refunds are paid
Refunds are made to the original payment method. After a refund is issued, banks and card issuers usually take 5–10 business days to show it on your account.
Questions about payments
Email consult@poojahazare.com with your name, the appointment date and the email address used for booking. Please do not include symptoms or medical information in payment-related messages.